DIIT Help Desk

The DIIT Help Desk is available Monday–Friday 6AM–5PM.

Need password help?

Go to the Employee Password page to learn how to reset your password.

File a ticket

Use our Service Desk Quick Incident form to report trouble. The form is available 24/7. Responses and assistance are available M–F 6AM–5PM.

Call directly

Call the DOE Help Desk at 718-935-5100. Then press:

  • 1 for password resets or sign-in assistance
  • 2 for hardware, applications, internet connectivity, and phone support
  • 3 for DOE email or blackberry support
  • 4 for ATS application support
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