The DIIT Help Desk is available Monday–Friday 6AM–5PM.
Need password help?
Go to the Employee Password page to learn how to reset your password.
File a ticket
Use our Service Desk Quick Incident form to report trouble. The form is available 24/7. Responses and assistance are available M–F 6AM–5PM.
Call the DOE Help Desk at 718-935-5100. Then press:
- 1 for password resets or sign-in assistance
- 2 for hardware, applications, internet connectivity, and phone support
- 3 for DOE email or blackberry support
- 4 for ATS application support