New Employees

Congratulations on accepting your job offer! Once you have received and accepted your job offer at the DOE, there are some important steps to complete before you arrive for your first day of work. This page includes important information about those steps, including required documentation, steps for your pre-hire background and certification checks, and getting started with DOE Systems.

Your hiring manager and HR Director should work closely with you as you move through these steps. Use this page as a quick reference for tracking your progress and finding necessary resources.

Applicant Gateway

Before you can begin work at the DOE, you must create or log into your existing account with the DOE’s Applicant Gateway System and complete and submit all required forms.


As of April 22, 2022, the NYC DOE will no longer accept appointments for fingerprinting services, and these services will NO LONGER be available at an NYC DOE facility. Instead, all fingerprinting services for NYC DOE candidates will be referred to, and completed by, a third-party vendor named IdentoGO. 

The last day to register and be fingerprinted with the NYC DOE will be on Friday 4/22/22 at the close of business. After this date, candidates will have to wait until 5/5/22 to register and be fingerprinted with IdentoGO. The two-week period between 4/22 and 5/5 will be a blackout period for fingerprinting services.

For updated information about getting fingerprinted after 4/22, please see the Fingerprinting Instructions in Applicant Gateway.

I-9 Verification of Documentation

As of May 1, 2022, individuals requiring an I-9 verification will need to complete this via an in-person appointment at the HR Connect Service Center. Appointments are available via the HR Connect Service Center Reservation System.

Proof of Certification

Teachers, guidance counselors, school psychologists, school social workers, and other school-based staff must show proof of certification in addition to submitting fingerprints in order to begin working. If you hold a current New York State Education Department certificate, we can validate your credential automatically. Visit the Certification page and to learn more.

Welcome Letter and DOE Login

Once receive clearance to begin work, you will receive a welcome letter authorizing you to begin work, including information to get you started. Review the welcome letter and refer to your HR Director or point person for any clarifications. 

You will also receive two emails when you receive your welcome letter: one with your user ID and DOE email account, and another with your password information for DOE systems. Once you have your DOE user ID and password, you can begin to use key DOE systems for accessing human resources forms and information.

Once you have your login, you will be able to go to the NYCDOE InfoHub and click “Employee Sign-in” at the top right. Once signed in, you will have access to many pages with information for DOE employees—go to “DOE Topics,” click “Human Resources,” and from there explore the page called “New Employees—Beginning Work at the DOE”.

If you are a new employee in the application and clearance stage and have questions, please reach out to your hiring manager or your Human Resources Director.

Rights of Nursing Mothers in the Workplace

DOE employees needing to express breast milk at work have the right to request a lactation space. All managers should proactively identify a lactation space that could be made available if an employee needing to express breast milk at work requests a lactation space through the process set forth in the policy. Personnel Memorandum #1, 2020-21, describes this process, as well as the requirements that this lactation space must meet. More information about the rights of nursing mothers in the workplace is available here.

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