Digital Accessibility Overview

Supports for Creating Accessible Content

As per the NYC DOE’s agreement with the US DOE’s Office of Civil Rights all DOE Staff (central and schools) and Vendors doing business with the DOE must provide products, information, and resources–even print ones–in a digital format that is accessible to people with disabilities and/or who speak a language other than English. In accordance with local city and state laws, we are required to follow the Web Content Accessibility Guidelines (WCAG) 2.1 AA level.

We have developed the following resources to support everyone in understanding digital accessibility and ensuring all our products are indeed accessible to all. We recently moved this content, so it is available to all. So please share these Accessibility and Websites resources with all staff and vendors.

 Accessibility is the right thing to do, and it is legally required. There are no exceptions.

Assign an Accessibility Point of Contact

There should be a Digital Accessibility point of contact for your office, initiative, or school. In offices, they’re the content creators. In schools, this is often the Tech School Point of Contact (SPOC) or Webmaster. This person can support others in learning to create accessible content. They should:

This person is who will help you and your team ensure the digital accessibility of all your:

School Website Guidance

Support to your school or office for the NYC DOE’s Digital Accessibility audits

Before Choosing a Vendor

Be sure to discuss all aspects of a vendor’s support for accessibility with its reps/salespeople BEFORE engaging that vendor. You can familiarize yourself with steps you should take before engaging a vendor on the Website Guidelines page on the InfoHub. Request and review their completed General Services Association Section 508 approved Voluntary Product Accessibility Template (VPAT) or equivalent verifying product accessibility.

Accessible Documents

The DOE now has an enterprise license for Adobe Creative Suite which gives all staff access to Adobe Acrobat Pro. Now everyone can create accessible PDFs and fillable forms. Scroll to the bottom for troubleshooting guides on:

Take the free training options offered by Digital Inclusion via our  on-demand classes.

Other Types of Accessibility Support

Still have questions?

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