Where to Submit Your Request
Submit your Employment Verification Request Form as outlined below:
- Visit the HR Connect Portal at doehrconnect.custhelp.com/
- Log in using your NYC Public Schools employee credentials, or via the non-employee link if you do not currently work for DOE. (Note: If it is your first time logging in as a non-employee, you may need to create an account).
- When you are ready to submit your request, click on the Upload Documents link located in the header of any page.
- In the Category dropdown menu, select Empl Verification
- Continue to answer all ensuing questions.
- Once all questions have been answered you will be given clear instructions on your next steps including instructions on where to submit the Employment Verification Request Form.
You may return to the HR Connect Portal at any time to check the status of your request. Simply click on the "My Account" link in the upper left corner and select "Account Overview".
Turnaround Time
- Requests are typically fulfilled in 20 business days.
- Please be advised that we do not complete third-party forms.
Contact Us
If you have additional questions regarding employment verification, please visit the HR Connect Online Portal for 24-hour assistance, or call us at (718) 935-4000. HR Connect is open Monday through Friday, 9:00 a.m. to 5:00 p.m.