Welcome to Working at the DOE

Welcome to the New York City Department of Education! Here are some things you need to know as you begin your career with the DOE. Everything you need to know about completing the steps to begin work with the DOE, including accessing the Applicant Gateway, fingerprinting and I-9s, and background and certification checks.

The Hiring Process

If you have just been appointed to a position with the NYCDOE, welcome!

This page outlines the steps you’ll need to take in order to complete the hiring process and begin work in your new job.

Before you can begin work, you must log into the DOE’s Applicant Gateway system and complete all required forms.

Once your forms are completed, send an email to HRCServiceCenter@schools.nyc.gov to submit your verification of I-9 documents. If you require fingerprints, you may also schedule your processing appointment via this email and bring your I-9 documents to present at your appointment.

Important information about fingerprinting and identity history summaries.

Proof of Certification

Teachers, guidance counselors, school psychologists, school social workers, and other school-based staff must show proof of certification in addition to submitting fingerprints as described above. You cannot begin service in our schools, and a paycheck cannot be issued to you, until a valid credential has been identified. If you hold a current New York State Education Department certificate, we can validate your credential automatically.

Getting Clearance to Begin Work

Once you have completed all the steps above, and your background and certification checks have been successfully concluded, you will receive a welcome email authorizing you to begin work. The welcome message will also direct you to the information you need to get started at the NYCDOE, including:

  • Your employee ID number and DOE online login information
  • How to register for benefits
  • How to sign up for direct deposit


As of April 22, 2022, the NYC DOE will no longer accept appointments for fingerprinting services, and these services will NO LONGER be available at an NYC DOE facility. Instead, all fingerprinting services for NYC DOE candidates will be referred to, and completed by, a third-party vendor named IdentoGO. 

The last day to register and be fingerprinted with the NYC DOE will be on Friday 4/22/22 at the close of business. After this date, candidates will have to wait until 5/5/22 to register and be fingerprinted with IdentoGO. The two-week period between 4/22 and 5/5 will be a blackout period for fingerprinting services.

For updated information about getting fingerprinted after 4/22, please see the Fingerprinting Instructions in Applicant Gateway.

I-9 Verification of Documentation

As of May 1, 2022, individuals requiring an I-9 verification will need to complete this via an in-person appointment at the HR Connect Service Center. Appointments are available via the HR Connect Service Center Reservation System.


Call HR Connect at (718) 935-4000.

Administrative Employees

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