I-9 Verification of Documentation
Individuals requiring an I-9 verification will need to complete this via an in-person appointment at the HR Connect Service Center. Appointments are available via the HR Connect Service Center Reservation System.
Contact Information
Current DOE Employees
Use the HR Connect Web Portal to find answers to human resources-related questions, including:
- Benefits
- Leaves of absence
- Certification
- Payroll
- Personal and tax data changes
New Employees
Please visit the New Employee section of the DOE InfoHub for information about completing the steps to begin work with the DOE, including:
- Accessing the Applicant Gateway
- Fingerprinting and I-9s,
- Background and certification checks
Former Employees
Please visit the Former Employees section of the InfoHub for information about:
- Unemployment insurance
- Claim, determination, and hearing procedures
- Separation-related payroll forms
- Transitioning to retirement
- DOE retirement systems
Contacting Individual Offices
For questions you are unable to resolve using the channels on the front of this page, you can reach out to individual DOE offices below:
- HR Connect (for inquiries re: leaves, benefits, & general HR questions): (718) 935-4000
- Board of Education Retirement System (BERS): Brespon@bers.nyc.gov
- Office of Appeals and Reviews: jrabot@schools.nyc.gov
- Office of the Auditor General (OAG):
- General inquiries: audit@schools.nyc.gov
- Custodial inquiries: tmiddler@schools.nyc.gov
- Civil Service Management Unit:
- If you received a Civil Service List Notice of Hiring Pool and have questions, you may contact civilservicelistresponse@schools.nyc.gov
- Office of Equal Opportunity (OEO): https://www.nycenet.edu/oeo
- Office of Field & Information Services (OFIS):
- Salary Services: SalaryDifferential/SalaryStepPlacement@schools.nyc.gov
- Certification/Licensing: NYCDOECertUnit@schools.nyc.gov
- Other OFIS inquiries: OFIS@schools.nyc.gov
- Division of Financial Operations:
- Payroll Check Management Unit: Call (718) 935-2219
- Office of Accounts Payables: accountspayables@schools.nyc.gov
- Office of Non-Public School Payables (NPSP):
- Office of HR School Support:
- Full-time paraprofessionals: PARAPROFESSIONALINQUIRY@schools.nyc.gov
- Paraprofessional Milestone for Certification: Para_Milestones@schools.nyc.gov
- DASA workshop information: DASA_Workshop@schools.nyc.gov
- Substitute Disciplinary Unit: SubstituteDisciplinaryUnit@schools.nyc.gov
- Office of Medical Records/Office of Teacher Records
- Requests can be made by sending a filled out Teacher Records Medical Chart Request Form and emailing HRConnectMedRequests@schools.nyc.gov.
- Office of Personnel Investigation (OPI): OPIINFO@schools.nyc.gov
- Office of Special Investigation (OSI):
- Inquiries: OSI-Inquiries@schools.nyc.gov
- Complaints: Corporal Punishment and Verbal Abuse Reporting Form
- Substitutes:
- General SubCentral inquiries: SubCentral@schools.nyc.gov
- Substitute Teacher Applicants: substituteteacherjobs@schools.nyc.gov
- Sub Paraprofessional Applicants: Substituteparaprofessionaljobs@schools.nyc.gov
If you are unsure which office can address your question, please call (718) 935-4000.