How to Sign Into Zoom

From a Computer

  • Go to nycdoe.zoom.us
  • You'll see three buttons. Choose the bottom one labeled "Sign-In" 

Screenshot of the NYC DOE Zoom portal's homepage displaying three buttons.  The bottom one is labeled "Sign-In" and should be used to Sign in and configure your account
The DOE single-sign on page will appear:
A screenshot of The NYC DOE’s Single Sign On (SSO) screen with two fields: one for the username and one for the password.  In addition, there are links to reset the user’s password if it’s been forgotten.
  • Sign in with your DOE credentials
  • You're in!
  • You should see your NYC DOE Zoom account page. From here you can change your profile picture, and schedule, join, or host meetings.

Important: You can only sign in if you have an email address that contains any of the three domains below, you can access and use the NYC DOE Zoom platform, at no cost to you or your school:

  1. @schools.nyc.gov (administrative and school staff)
  2. @nycstudents.net (students)
  3. @doeexternal.nyc (external service providers)
The NYC DOE Zoom Account page.  On the left side is a navigation menu listing from top to bottom: Profile, Meetings, Webinars, Settings, , Account Profile, Reports

Caveats:

  • Most of the settings are preset by the NYC DOE in order to provide a safe environment for its students, families and staff.
  • The links to Attend a Live Training, Video Tutorials, and Knowledge Base are not specific to the NYC DOE Zoom platform.
  • However, you can attend a DOE-specific Zoom User Training two-three times a week!

Using the Computer Application

Screenshot showing that everything except the "SSO" button is crossed out in red.  The "SSO" is highlighted in yellow, signifying that this is the only process one should use to sign in via the mobile app.
  • DO NOT fill in any field.
  • Select the "Sign in with SSO" button at the top of the right-hand column.
  • The Sign in with SSO screen will display with two fields.
  • Type "nycdoe" in the blank field.
Screenshot showing two fields, one blank and one pre-populated with ".zoom.us"
  • Select the "continue" button. It will take you to the NYC DOE's Single Sign On Page.
A screenshot of The NYC DOE’s Single Sign On (SSO) screen with two fields: one for the username and one for the password.  In addition, there are links to reset the user’s password if it’s been forgotten.
  • Sign in with your DOE credentials
  • Important: You can only sign in if you have an email address that contains any of the three domains below, you can access and use the NYC DOE Zoom platform, at no cost to you or your school:
  1. @schools.nyc.gov (administrative and school staff)
  2. @nycstudents.net (students)
  3. @doeexternal.nyc (external service providers)
  • You'll see the "This site is trying to open Zoom meetings" screen. Select the "Open" button.
A screenshot of Zoom launching page that displays instructions on how to initiate the ZOOM application by clicking the "Open" button.
  • You're in!
  • You'll get the application's meetings landing page. You can now navigate throughout the app using the top menu, schedule a new meeting, or join an existing meeting.

From a Mobile App

  1. Launch the Zoom mobile application.
  2. Click "Sign-In". The App's "Sign In" screen will display. Select the "Sign in with SSO" button.

A screenshot of the Zoom mobile app "Sign In", displaying that the SSO, button as the first of three choices, above "Google" and "Facebook."
  • Two fields will display: One is blank, the other has ".zoom.us" in it.
  • Enter "NYCDOE" into the blank field.
A screenshot of The NYC DOE’s Single Sign On (SSO) screen with two fields: one for the username and one for the password.  In addition, there are links to reset the user’s password if it’s been forgotten.
  • Tap "Continue".
  • You will be brought to the DOE sign-in page.
A screenshot of The NYC DOE’s Single Sign On (SSO) screen with two fields: one for the username and one for the password.  In addition, there are links to reset the user’s password if it’s been forgotten.
  • Sign in with your DOE credentials
  • You're in!
  • You should see your NYC DOE Zoom account page. From here you can change your profile picture, and schedule, join, or host meetings.

Important: You can only sign in if you have an email address that contains any of the three domains below, you can access and use the NYC DOE Zoom platform, at no cost to you or your school:

  1. @schools.nyc.gov (administrative and school staff)
  2. @nycstudents.net (students)
  3. @doeexternal.nyc (external service providers)
The NYC DOE Zoom Account page.  On the left side is a navigation menu listing from top to bottom: Profile, Meetings, Webinars, Settings, , Account Profile, Reports

From an Email/Calendar Invitation

  • First, make sure you have configured your account in Zoom.
    • Follow the directions above for "Using a Computer."
    • If you don't, you may get an error message saying that your account is not valid.
  • Once you've done that, click on the Zoom meeting link in the meeting invite. The following screen will appear:
A screenshot of a Zoom meeting invite that displays links to launch a Zoom meeting. It also shows meeting call-in phone numbers.
  • If you have Zoom installed on your computer, Select "Allow"
  • If you do not have the Zoom app installed on your computer or device, deeper on the screen you'll see "Join from your browser." Use this to join the meeting.
A screenshot of the Zoom launching page that displays instructions on how to start a ZOOM application. In addition there are options to download and run Zoom as a separate application. At the bottom of the screen is the choice to "Join from your browser." This last is highlighted to show it is the choice discussed in the directions.
  • If joining from a mobile device, you will be prompted to download the Zoom app before accessing the meeting.
A screenshot of The Zoom Meeting page that displays the following options: "Join Meeting," "Download from Google Play" and "Download from Zoom."
  • You're in! Enjoy the meeting!
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