Mediation is a confidential, voluntary process that allows people to resolve disputes without a formal due process hearing. It provides an opportunity for immediate improvement in communication between the DOE and the parent. Through mediation, an impartial mediator helps the parents and the DOE understand the other’s views and positions, discuss the issues, and reach an agreement. The mediator does not take positions or sides.

If an agreement is reached by everyone, it is considered a binding agreement.  This means that it cannot be changed, or appealed.

Mediation may be requested at the same time as an impartial hearing, and may be requested in place of, or in addition to, the resolution session. If mediation is requested at the same time as an impartial hearing, the Community Dispute Resolution Center will attempt to schedule mediation prior to the impartial hearing.

For more information regarding mediation, please see the Standard Operating Procedures Manual section on Due Process.

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