The Office of Language Access, previously known as the Translation and Interpretation Unit, supports DOE offices and public schools in their efforts to connect with families who prefer to communicate in a language other than English, to ensure equity and access for all.
The Office of Language Access offers free written translation services, interpretation services for centrally organized events, connects schools with over-the-phone interpretation services and spearheads all system-wide language access efforts and initiatives.
The Office of Language Access’ Field Language Access Coordinators supports schools, particularly Language Access Coordinators, in developing and maintaining a comprehensive approach for engaging and communicating with all families. For general inquires or to share your experience with language services at your school, please call 718-935-2013 or email hello@schools.nyc.gov .
Department of Education staff can email translations@schools.nyc.gov for more information about written translation or interpretations@schools.nyc.gov for information on oral interpretation services. For request forms and additional language access resources, visit the employee-only Infohub page.